PIVOT Agency Hires Hospitality Extraordinaire, Norbert Mede as Senior Vice President of Travel

PIVOT Agency proudly announces the addition of Norbert Mede as its Senior Vice President of Travel. An accomplished and recognized hospitality expert, Mede brings almost two decades of experience to the travel solutions department.

“Norbert’s accomplishments in the hotel and hospitality space are second to none,” Ben Shapiro, PIVOT founder and CEO said. “I know the power that hospitality has in sports and entertainment so having Norbert on our team will be an incredible asset to our current and future clients.”

Mede’s extensive 30-year career in the hospitality industry aligns with PIVOT Agency’s goal to be a top hospitality agency in sports and entertainment. From his early days of starting a party staffing company and a brewery tour company to his extensive hotel General Manager experience in independent and boutique properties to his work as a consultant, speaker and educator working to improve the guest experience, Mede has run the gauntlet and is excited to bring those talents within the PIVOT walls.

“I’m a firm believe that guest servicing and client servicing are what makes or breaks a company,” Mede said. “At PIVOT I know that Ben’s vision aligns with that thought and that’s important to me. I’m excited to bring my experience and knowledge to expand PIVOT’s capabilities deeper into the travel and hospitality agency, something I truly believe our clients will be impressed with.”

Mede attended Golden Gate University in San Francisco, graduating from the Hotel, Restaurant and Institutional Management  program in 1991.

Upon graduation, Mede moved to Newport, Rhode Island to manage the highly acclaimed Cliffside Inn. After returning to the West Coast in 1994, Mede worked for Red Lion Hotels, Doubletree Hotels and Silver Cloud Inns in the Pacific Northwest before embarking on a four-year stint as a chef in Washington State. During his time in Washington State, Norbert served as President of the Snohomish County Lodging Association, Treasurer of the Snohomish County Visitors Bureau, served on the Lodging Tax Advisory Committee for Lynnwood , Washington, and taught hospitality courses at Highline Community College in Des Moines, Washington.

Mede purchased the Jamestown Hotel in California’s Sierra Foothills in 2001 where he owned and managed this 11-room historic boutique hotel and restaurant until 2005. Mede also served as president of the Tuolumne Country Bed and Breakfast Association during this period .

In 2005, Mede returned to his roots in San Francisco to take over as General Manager of the Stanyan Park Hotel where he resided until 2008 when he was hired by Greystone Hotels to assume the reins of the Hotel Griffon, then shortly after, the Inn at Union Square as well.

Mede was named 2012 General Manager of the Year by Luxe Hotels Worldwide as recognition of his commitment to providing an exceptional guest experience.

In June 2015, Mede joined the acclaimed Dunton Hot Springs and Dunton River Camp in Colorado as General Manager. Dunton Hot Springs was a part of the Relais & Chateaux, an international network of exclusive resorts and hotels.

Mede started his own consulting and management company in 2016 focusing on providing unique guest experiences and exceptional service.

About Pivot Agency

PIVOT is an innovative, full service agency for sports, events and entertainment marketing, sponsorship, and travel solutions based in Walnut Creek, California. The company was founded in 2013 by Ben Shapiro, an accomplished executive at the Golden State Warriors. PIVOT’s mission is to create innovative business-to-business opportunities for brands and properties with a focus on meaningful and long-lasting partnerships that channel fan emotion and energy into profitabile and impactful consumer engagement.

PIVOT proudly boasts the following clients as part of a robust portfolio:

  • Brand: Clorox, Brita, Kingsford, Glad, Shell Oil, Wyndham Vacation Rentals, Post Consumer Brands, etc.
  • Property: the Las Vegas Golden Knights, The San Francisco Marathon, Steel Sports, Cal Athletics, San Jose State University, NRG, etc.
  • Travel: LA Clippers, Memphis Grizzles, Miami Heat, Cleveland Monsters

For more information on PIVOT please visit www.pivot-agency.com or contact Becky Murdy at becky@pivot-agency.com

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